Dear Innkeeper,
Innkeeper’s Advantage® has been 100% online (AKA in the "cloud") and integrated as a Website and reservation system since its release in 2007. Our products are innovative because we listen to our customers and continuously improve our system to meet the ever-changing needs of the travel and hospitality industry.
- In 2007, we developed a website and booking engine that seamlessly works together without leaving the customer’s Website domain.
- In 2008, Book It Now was developed as a stand-alone booking engine for properties that already had a Website but wanted the booking power of Innkeeper's Advantage.
- Innkeeper’s Advantage was also the first to release a mobile booking engine in 2012 and the first and only company in the industry to successfully develop the Google preferred AMP mobile booking engine in 2016.
- In 2014, Innkeeper’s Advantage was the first USA based company in the B&B industry to directly connect the booking engine to OTA’s such as Booking.com, therefore cutting out costly 3rd party middleware.
- In 2018, the company was the first in the B&B space to release an automated texting system that works in conjunction with the booking engine to stay in touch with guests before, during and after the stay. No data entry required.
- In 2019 Innkeeper’s Advantage became the first company in the B&B industry to make all deployed and future Booking Engines ADA compliant.
Our primary office is based North of Pittsburgh in Wexford, PA, and our clients are located throughout the United States, Canada, The Caribbean and Mexico. We are an Allied Partner of the Association of Lodging Professionals (ALP), a Diamond Sponsor to the Pennsylvania Association of Bed and Breakfast Inns (PABBI) and we also support many other state and local lodging associations.
Unlike many Web marketing firms, we custom design your lodging Website and include an integrated online reservation system, guest management, reports, analytics, and Internet marketing in a single unified service. You can get marketing services when you need them and support is always included with each subscription.
Our customer service approach:
- Focus on business and marketing requirements for your inn
- Continuously improve our software by listening to your ideas
- Provide affordable online reservation software and guest management systems
- Enable you to control your B&B Website content and reservations in real-time
- Educate our subscribers about Internet marketing to maximize returns
- Provide continuous help, support and services as needed
Thank you for your interest in our company. We hope you will take a look at our site and allow us to present a free demo of Innkeeper’s Advantage or Book It Now. We are always happy to hear from property owner and managers so give us a call at 724-933-3330 or send an email if you have any questions or comments.
Sincerely,
Cindy Bachmann
President, Impactiv, Inc.
Developers of Innkeeper’s Advantage
724-933-3330